One might question why is a locked cell phone considered a major concern and why are people so eager to get their cell phones unlocked? Well, there are plenty of reasons why people would love to unlock their cell phone from its current network. Maybe they want to travel and reduce roaming charges or maybe they want to switch providers for better deals or possibly they want to sell their phone at a better price. Many believe that unlocking is illegal and tricky, however, it’s neither tricky nor illegal.  Unlocking is completely legal since the phone is your property so you have the right to use it the way you want and with many remote unlocking services available these days, unlocking is no more considered a big problem. Unlock-Network, like other phone unlocking companies is here to address your concerns by providing phone unlocking services. Unlock-Network has been in business since 2004.

Unlock-Network is an easy to use online service that allows you to unlock your cell phone just by requesting an unlock code. Unlock-Network service is fast and risk free as the job can be done without the need to send your cell phone to the service provider.

Service Details

Unlock-Network provides unlocking codes for your locked handsets. Just follow these simple steps to request an unlock code:

• Choose your phone model
• Choose your country and the current network provider (the provider your phone is locked to)
• Provide your mobile’s IMEI number and other important details (name and email address)
• Confirm your order and provide payment related details

You will receive your unlock code via email along with unlocking instructions.

Time Frame for Delivery: Unlock-Network claims that they have the best turnaround time in the industry, even some codes get delivered instantly. The service usually takes 1-2 business days to deliver your order, the service starts from the moment the order has been paid and confirmed. The service provider makes it clear that delivery times stated on Unlock-Network’s website are just the estimated delivery times and that delays may occur in order delivery.

An order tracking facility is available as well.

Supported Phone Brands and Carriers: Unlock-Network provides unlock codes for Apple, Samsung, LG, HTC, BlackBerry, Sony, Nokia, Motorola, Huawei, Alcatel, ZTE and many others.

Unlock-Network supports a huge list of network carriers, but the type of networks supported vary from country to country.

Customer Service/Support: Unlock-Network‘s support team is available 24 hours a day to guide you and resolve your issues. Unlock-Network provides help to its customers through various means:

FAQ section: This section is well organized. All major concerns related to phone unlocking have been discussed here.

Contact section: This section works just like a ticket system. Here you are required to fill a short form in order to submit your query.

Email or Call: Email address and phone number both are provided on their website. Email or call, pick any option, whichever you find more suitable. You can contact the service provider from Monday to Friday [10AM-12AM/2PM-4PM (GMT times)].

Security & Trust

“Unlock-Network is a trusted phone unlocking service”, Unlock-Network supports this statement by stating the number of phones it has successfully unlocked. The service has so far unlocked over 4 million mobile handsets.

The company is confident of its phone unlocking services and says that customer satisfaction is our first priority.  Unlock-Network will be ready to make a full refund if its unlocking services ever failed to meet user expectations. Regarding money back guarantee offer, the company says that if you believe that you received an incorrect code from our side, just provide us with the video proof and we will refund your transaction. Unlock-Network also says that the user should keep in mind that the guarantee itself is subject to the following terms:

• Guarantee does not apply if user has provided wrong information (IMEI number, phone model, network your phone is currently locked to).
• Guarantee does not apply if the user is trying to unlock a CDMA (non-GSM) phone.
• Guarantee does not apply if the phone user is trying to unlock is already hard-locked.
• Guarantee does not apply if the user retries the same unlock code, thus reducing the number of unlock attempts available before they have contacted technical support for advice.
• Guarantee does not apply if Unlock-Network service could not deliver the code in time because the times specified on their website are just the estimated delivery times and delays can occur in delivering orders.
• Guarantee applies only if customers have proven that codes have failed to work. Video evidence may be requested before a refund is granted.

For iPhone users, there are some additional terms that apply to money back guarantee. The detailed description of these terms can be found on their website.

Privacy Statement: Regarding user’s privacy, the company makes it clear that:

• All personal data is kept securely using the standard industry practices.
• The personal data is collected for the purpose of processing order requests.
• The company will never disclose any of its user data to a third party without the user consent
• Unlock-Network does not store customer payment card details, all this information is directly sent to payment providers for payment processing.
• To combat fraud, the company is bound obliged to log the IP addresses of customer computers
• If you want your data to be removed from records, you can request the service provider and they will delete your data from their database.

Supported Payment Methods: You can make your payments via PayPal, Google Checkout or credit cards.

Pros

• Fastest turnaround time
• Unlock-Network offers the best prices
• 100% money back guarantee
• Supports a wide range of phone brands

Cons

• There may be delays in order delivery

Ratings

The rating scores shared below will help you understand more about how the company has performed over the years:

• Review Centre: Unlock-Network scores 3.3 out of 5.
• Trusted Shops: Based on 56 customer reviews, Unlock-Network scores 4.93 out of 5.
• Verified Reviews: Based on 54 user reviews, Unlock-Network scores 9.8 out of 10.

Conclusion

Unlock-Network service is known well in the market because of its economical prices and the best turnaround times that it offers to its customers.